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Refund Policy

 

At Zironyx, we are committed to delivering high-quality digital solutions, including web development, digital marketing, IT solutions, and other professional services. Our goal is to ensure complete client satisfaction with our services. This Refund Policy outlines our stance on refunds and post-service support.

1. No Refund Policy

Due to the nature of our services, we do not offer refunds once the service has been rendered or work has commenced. This includes but is not limited to:

  • Web Development Projects
  • Digital Marketing Campaigns
  • SEO Services
  • IT Consulting & Software Solutions
  • Branding & Design Services

Once a project is initiated and resources are allocated, costs are incurred on our end, making refunds impractical.

2. Sales After-Service Support

While we do not provide refunds, we do offer post-service support to ensure client satisfaction. If you experience any issues related to the services provided, we are committed to assisting you through:

  • Bug Fixes and Minor Adjustments (within agreed-upon service terms)
  • Technical Support for Implemented Solutions
  • Performance Optimizations (if included in the service agreement)
  • Consultations and Guidance on Service Utilization

Support duration and scope will be determined based on the specific service agreement.

3. Exceptional Cases

Although refunds are generally not provided, exceptions may be made in cases where:

  • Zironyx is unable to deliver the agreed-upon service due to unforeseen circumstances.
  • A cancellation request is made before work has commenced (subject to approval and deductions for administrative costs).

Any exceptions are at the sole discretion of Zironyx and will be reviewed on a case-by-case basis.

4. Contact Us

If you have any questions regarding our refund policy or require support, please contact us at:

Address: BF Block (Newtown), Action Area I, Newtown, Kolkata, New Town, West Bengal 700163

Email: info@zironyx.com